Academy viewpoint on learning and development

We work according to the following principles:

• Regardless of their role, job level or location, BZ staff are developing and acquiring new expertise all the time.
• The focus of learning and development activities is on enhancing expertise and on the professional development of both individual staff members and the organisation as a whole.
• We don’t only learn as individuals, but also with each other and the organisation. Collective learning involves teams, departments or directorates-general, with managers creating a stimulating learning climate, and staff members taking charge of their own development.
• In our learning activities we focus on diversity, inclusion, a safe learning environment and scope to make mistakes or admit to not knowing.
• The development of personal skills and behaviour is integral to professional international and diplomatic expertise and skills.
• Learning is a permanent part of everyday work, not an interruption. Learning at work and from and with each other are important learning methods.  
• Learning is as targeted as possible, taking place at the right time, and with the right content. This enables customised learning, geared to individual and collective learning needs.
• Learning and development are based on the issues and challenges that arise in the changing dynamics of staff’s everyday working practice. This helps them to recognise and apply their newly acquired knowledge and skills.
• In choosing learning methods, effectiveness is the key consideration. We choose the learning methods that deliver the best results. These include classroom-based, online, individual and group-based instruction, self-study, practical assignments, coaching and peer supervision, or a combination of two or more of these methods.